Dashboard

As a Children's Aid Society within the province of Ontario, we are committed to transparent reporting on our performance relative to who we serve and our strategic engagement. This said, we’re pleased to publish our Dashboard summarizing the key indicators.

2,438 calls
received

through our intake
and after-hours
departments

736 family
assessments/
investigations
completed

7,795
children and
families visited

by our staff

Number of Cases by Department - at December 31, 2024

Department	Department
Intake	1092
Investigation	518
Ongoing	200
Children in Care (under 18)	58
Youth in Care (over 18)	46
Court Files	21

Strategic Plan

Embed Truth and Reconciliation, anti-oppression and anti-racism practices in our organization
Strengthen and preserve families
Empower children and youth in care to reach their full potential
Embrace change and innovate while advancing our mission

Q3

Good

Complaints

Usage Type	2023	2024
CFSRB	1	0
Written Complaints	37	42
Internal Review Panel	1	0
Provincial Advocate for Children and Youth	0	10

Children in Care by Placement Type

Placement Type	Percentage	Legend
Foster	16.3%
Outside Paid Ressources	1.9%
Independant Living (Under 18)	1.0%
Ready Set Go	41.3%
Kinship in Care	11.5%
Adoption Probation	3.8%
Voluntary Youth Services	4.8%
Formal Customary Care	7.7%
Other	11.5%