Dashboard

As a Children's Aid Society within the province of Ontario, we are committed to transparent reporting on our performance relative to who we serve and our strategic engagement. This said, we’re pleased to publish our Dashboard summarizing the key indicators.

Number of Cases by Department

DepartmentQ2Q3Legend
Intake 51 60 A
Investigation 118 162 B
Ongoing  285  297 C
Children in Care – 18 years and under 74 81 D
Continued Care and Support for Youth 18 to 20 years old 50 48 E
Continued Care and Support for Youth 21 and older 28 28 F
Court Files 49 47 G
chart_1_cases.png

Worker Average Case Load

DepartmentQ2Q3Legend
Intake 12 10 A
Assessment 11 8 B
Ongoing  11  11 C
Permanency 20 20 D

Caseload Range

DepartmentRange
Assessment 10-16
Ongoing  14-18
Permanency 17-23
chart_2_workload.png

Strategic Plan

  • Maximize child and youth potential
  • Encourage strong, unconditional relationships
  • Be strong healthy organization that demonstrates positive impact
  • Partner to strengthen services and supports

Q1

chart_feu_green.png

Good

Q2

chart_feu_green.png

Good

Koala Usage

Usage TypeQ3Q4
Investigations 5 18
Youth Meetings 4 10
Family Meetings  30 38
Administration 24 23

Complaints

Usage TypeQ3Q4
Written Complaints 12 2
Internal Review Panel 0 0
Child and Family Service Review Board  0 1
Provincial Advocate for Children and Youth 0 0

Expenditures VS Budget

Usage TypeQ1Q2
Expenditures $4,848,254 $10,223,868
Projected Budget $4,844,321 $10,448,282
Budget  $21,063,355  $21,063,355
chart_4_jan2018.png

Health and Safety

CategoryQ3Q4
Safety Planning 2 3
Code Black 0 0
Code White 2 2
Work Place Injury 3 2
chart_5_health-safety.png

Human Resources

CategoryQ3Q4
Arbitration 0 1
Mediation 0 0
Grievances 0 0
chart_6_human-resource1.png

Children Placement

Usage TypePercentageLegend
Family Base Care 43%  
Independent Living 40%  
Customary Care  2%  
Outside Paid Resources 2%  
Kin Service 5%  
Other 8%  
chart_7_placement.png

Service Compliance

Foster Care Licensing

2018

chart_8_compliance_6.png

Good

2019

chart_8_compliance_5.png

Good

Crown Ward Review

2018

chart_8_compliance_4.png

Good

2019

chart_8_compliance_3.png

Good

Indigenous Commitment

2018

chart_8_compliance_2.png

Fair

2019

chart_8_compliance_1.png

Fair

Board of Directors

Administrative Committee

Q3

chart_feu_yellow.png

Fair

Q4

chart_feu_green.png

Good

Quality Assurance

Q3

chart_feu_yellow.png

Fair

Q4

chart_feu_green.png

Good

Governance

Q3

chart_feu_yellow.png

Fair

Q4

chart_feu_green.png

Good