Dashboard

As a Children's Aid Society within the province of Ontario, we are committed to transparent reporting on our performance relative to who we serve and our strategic engagement. This said, we’re pleased to publish our Dashboard summarizing the key indicators.

Number of Cases by Department

DepartmentQ2Q3LEGEND
Intake 56 77 A
Investigation 168 109 B
Ongoing  238  257 C
Children in Care – 18 years and under 76 67 D
Continued Care and Support for Youth 18 to 20 years old 45 46 E
Continued Care and Support for Youth 21 and older 14 14  F
Court Files 31 26  G
FR-CasesByDept-_2021Q2-Q3.png

Worker Average Case Load

DepartmentQ2Q3LEGEND
Intake 8 10 A
Investigation 11 9 B
Ongoing  11  10 C
Permanency 14 14 D

Caseload Range

DepartmentRange
Assessment 10-16
Ongoing  14-18
Permanency 17-23
FR-WorkerCaseLoad_2021Q2-Q3.png

Strategic Plan

  • Recognize and commit to equity and belonging
  • Encourage strong, unconditional relationships
  • Maximize child and youth potential
  • Partner to strengthen services and supports
  • Be strong healthy organization that demonstrates positive impact

Q3

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Good

Q4

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Good

Koala Usage

Usage TypeQ3Q4
Investigations 52 16
Youth Meetings 0 1
Family Meetings  143 85
Administration 13 11

Complaints

Usage TypeQ3Q4
Written Complaints 6 12
Internal Review Panel 0 0
Child and Family Service Review Board  0 0
Provincial Advocate for Children and Youth 0 0

Expenditures VS Budget

Usage TypeQ2Q3
Expenditures $8,5807,62 $12,999,334
Projected Budget $19,979,873 $19,979,873
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Health and Safety

CategoryQ2Q3
Safety Planning 0 4
Code Black 0 0
Code White 0 0
Work Place Injury 2 3
HR_2021_Q2-Q3.png

Human Resources

CategoryQ2Q3
Arbitration 0 0
Mediation 0 0
Grievances 1 1
HealthSafety_-_2021_Q2-Q3.png

Children Placement

Usage TypePercentageLegend
Family Base Care 40%  
Independent Living 37%  
Customary Care  1%  
Outside Paid Resources 2%  
Kin Service 10%  
Other 11%  
ChildPlacements-2021Q2-Q3_French.png

Service Compliance

Foster Care Licensing

2020

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Good

2021

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Good

Crown Ward Review

2020

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Good

2021

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Good

Indigenous Commitment

Q2

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Fair

Q3

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Fair

Board of Directors

Administrative Committee

Q2

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Good

Q3

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Good

Quality Assurance

Q2

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Good

Q3

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Good

Governance

Q2

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Good

Q3

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Good