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The Society

Documents and publications

We are an organization that is committed to transparency and accountability. In this section, you will find documents that need to be made public in light of the Broader public sector accountability act.

Annual reports

Our annual reports going back to 2002-2003 are available for download by clicking on the links.

Legal rights

It’s important to know your legal rights when involved with a children’s aid society in Ontario. The following document, created by the Government of Ontario, provides an overview of those rights.

pdfLegal Rights Resource.pdf

Performance Indicators

Policies

The Children’s Aid Society of  SDG has developed several policies to guide its decision-making and actions. The Society also follows policies established by the Province. Our policies are available for download.

Finances

Service accessibility

The Children’s Aid Society of SDG is proud to be a designated agency that offers quality services in both French and English. We are highly committed to the principles of independence, dignity, integration and equality of opportunity, as well as to meeting the needs of people with disabilities in all areas. In order to achieve this goal, we have developed an Multi-year Accessibility Plan (non accessible PDF).

TTY Service

To support telephone communication between hearing people and people who are deaf, deafened, hard of hearing or those with speech disabilities, the Society uses a TTY Service called Bell Relay Service. With Bell Relay Service professionally trained operators act as intermediaries to facilitate the call. Operators are available 24 hours a day, 7 days a week.

To access the Bell Relay System for TTY to Voice, follow these steps:

  1. Dial 711
  2. The Bell Relay Operator will answer and say “Bell Canada Relay Service”, followed by “GA” (for Go Ahead)
  3. Type this telephone number: 613-933-229
  4. Type these two letters: G A

Website material

Most materials on our website can be provided in an alternate format upon request.

Please email your accessibility request at accessibility@cwcas.ca.

Feedback

We encourage and appreciate your feedback! If you would like to provide feedback on our customer service for persons with disabilities, please contact us via our online form.

Videos

Children's Aid Society of SD&G

Transcript (auto-generated)

00:02
We know that family life can be
00:04
complicated and parenting can be hard we
00:08
believe that families keep children safe
00:11
most of the time but from time to time
00:13
they need help at the Children's Aid
00:16
Society of storm on dundas and glengarry
00:19
we have the mandate to protect children
00:21
and youth from abuse and neglect our
00:23
commitment is to work with families in
00:25
finding solutions that work for them our
00:28
employees are dedicated in assisting
00:30
guiding and supporting families in a
00:33
respectful manner when we design our
00:35
logo we were looking for a fun vibrant
00:38
image that would represent our
00:40
commitment to our families our
00:42
aspirations to our youth and our strong
00:44
engagement to our community partners our
00:47
logo has three main parts our first part
00:50
of the logo is the heart it represents
00:52
the caring we express for our families
00:54
and our communities as it's an open
00:57
heart it is meant to show we are open
00:59
minded and all-encompassing at CIS we
01:03
respect all families unique know some
01:06
diversity I never felt pressure to do
01:08
things I didn't want to do I didn't feel
01:11
like I was being made to say anything or
01:15
feel a certain way tattoo of toga spell
01:18
FM e in insult reservoir at 5a ya
01:22
victoire and it's a place wired
01:25
apparently that is if you take his own
01:27
and dollar fanny ethically loves often
01:31
we are committed to engaging families
01:33
early and building respectful
01:36
relationships you didn't feel like she
01:39
was a working she came in and it felt
01:41
more like a friend coming in she'd sit
01:43
down discuss with you without that
01:45
getcha mental side to her
01:48
now she talked to us like we were people
01:49
not just okay we're a case number my
01:52
ultimate goal and I work with families
01:54
is that they're able to identify what
01:57
they want to work on and that they're
01:59
able to be open and honest with me to be
02:02
able to get that real feedback so it's
02:04
always about what they want to do but
02:06
it's just how can I best help them smash
02:09
kill la pheasants 15 if any dilemma
02:12
visit on the lease exceeded is a clue
02:15
than a trench castell de ver a mess of
02:17
us who sonic problem kids Jeff I approve
02:21
his Woodley problem privacy and 11
02:24
service excellent for me means being
02:26
transferred with the families shown
02:28
respect working with them where they're
02:31
at for them to know exactly where were
02:33
involved and what needs to happen for us
02:34
to close our file it's when we break
02:36
barriers or communication and find
02:38
common goals and when you know we work
02:43
cooperatively with families to find ways
02:46
in which to improve situations they're
02:49
not there to judge you or to just walk
02:52
in and say well we're taking your kids
02:54
or or anything like that so I mean
02:57
they're just really want you to make
02:58
sure you're going down the right path we
03:01
believe that families are the experts of
03:03
their story we want to hear their voices
03:06
because they know best what type of
03:09
solution will help their family whenever
03:11
it became an understanding between us
03:14
and the agency and we became like I said
03:18
partnership it it gave us the tools
03:22
necessary to get to the point of the
03:24
resolution to have the common goal we
03:27
encourage families to reach out to their
03:29
supports as we know the more people
03:32
involved in a family's life the better
03:35
the outcome choosing these
03:37
individuals are critical because you
03:39
never know how long the halls look so we
03:42
have fantastic support when necessary we
03:45
support families and coming up with
03:47
another permanent plan for their
03:49
children it was my grandchild my love of
03:52
my life but I did need to help with the
03:55
agency in their advice but it goes fast
03:59
it's been great to up it's like a blink
04:05
of the eye I think it made me younger to
04:08
be a foster parent it means just taking
04:11
a child into a home into her lives
04:12
opening up her home for the child in
04:14
need but not as giving like the basic
04:16
necessities but giving the place to live
04:18
integral then you're providing them with
04:20
an opportunity of being able to do
04:22
something then they start feeling good
04:24
about themselves their life starts
04:26
turning around and all of a sudden you
04:29
have a change in a child we know that
04:32
children do not come with an instruction
04:34
manual and the day that he came to us I
04:37
said it's our little boys and he was a
04:42
little devil yes he was kiku on us the
04:45
first week we lost our cockatiel there
04:48
he opened up the front door and out it
04:52
when we are proud to be part of the
04:56
Triple P community we believe Triple P
04:59
will enhance confidence in parenting the
05:02
Triple P affords families quick access
05:05
to parenting interventions that's going
05:08
to ensure that they have the best skill
05:10
sets possible it helped me understand a
05:12
lot more from a child or and a teenager
05:16
teenagers perspective it's actually a
05:20
lot of stuff that I was pretty much
05:22
doing wrong so once i was finished
05:25
Triple P I was like really it amazed
05:28
that all the strategies that I learned
05:30
and stuff by the second part of the logo
05:33
are the Rays which surround the heart
05:35
representing our pride and humility in
05:38
our efforts for community of
05:39
the sun is meant to bring hope and be a
05:42
guiding light to those in need we
05:44
encourage families to stay connected to
05:46
their community and we are committed to
05:48
working with our community partners to
05:50
help meet the needs of our families
05:53
corrimal police and Cas our goals might
05:57
be worded differently but we have
06:00
similar stake to ensure the same
06:03
commitment to our community it's a team
06:05
approach and we do so to really come up
06:09
with the best planning for the family we
06:12
work together learn about each other's
06:14
roles and for families we know exactly
06:17
what we're going to be doing which i
06:19
think is consistency to families by
06:21
having everyone under one roof makes it
06:25
much easier for the the teen for
06:27
children's age and the family is I find
06:30
the collaboration commitment and
06:31
patience is the key and we are witness
06:34
to many many success stories the last
06:36
part of our logo is the star it is meant
06:39
to inspire our children to have high
06:41
expectations of themselves and others it
06:44
also symbolizes that we as an agency are
06:47
watching over the children of our
06:48
communities and that our greatest desire
06:51
is for them to become autonomous
06:52
independent successful shining stars
06:56
note that the star is strongly attached
06:59
to the heart we hope that our children
07:00
successes can be reached and shared
07:03
within our communities as they become
07:05
future ambassadors and leaders of change
07:07
we're always told growing up that youth
07:09
and children are our future are the ones
07:12
that will become our prime minister are
07:14
the ones that will become the CEOs and
07:16
the police and you know everything that
07:19
the adults are today and that's why we
07:21
do have role models but really it can't
07:24
they can't just follow their example
07:26
they need to become leaders themselves
07:28
well cas gave me a lot of great
07:30
advantages i would say like
07:33
the past two years I've actually gone to
07:35
Europe twice that let me definitely are
07:39
taking some good educational rules just
07:43
bring out my inner leader G hamari lzk
07:47
Takayama Justine cousin for our
07:49
experience pizza suffered a Fed
07:53
secretion genome had just recently been
07:56
accepted to University where I'm going
07:59
into teacher education string so working
08:01
with the children in the Children's Aid
08:03
Society has inspired me to want to work
08:05
more with children later on in my life
08:07
to listen to their goals and just be
08:10
beside them and help them achieve the
08:13
goals that they want youth who have high
08:16
expectations of themselves and have
08:18
people who believe in men will achieve
08:22
their goals they really helped me
08:25
motivated me go back to school it wasn't
08:27
a big interest in my life for a while
08:30
something that's really important to me
08:32
is photography because it's my escape
08:35
from reality cas has helped me with that
08:37
we all need people to know are there for
08:41
us and any child that we come into
08:44
contact with here often don't have that
08:46
you know so it's important for all kids
08:48
to know that there's someone in the
08:50
world that's crazy about them but there
08:53
is a place for every child out there and
08:54
there is a family that's going to feel
08:56
the same way that we did to know that
09:01
deep down inside your heart and when
09:05
they said that Johnson was going up for
09:08
adoption well
09:11
we looked at each other's in yo this
09:14
kid's not going any easier he's ours it
09:20
so yes sometimes it's the little things
09:25
that can make a big difference in
09:28
becoming independent autonomous adults
09:32
having kids it's not always easy it's
09:35
not always easy to deal with the issues
09:37
of everyday life every needs everyone
09:41
needs help everyone needs support we are
09:43
accountable to children youth and
09:45
families in our community and we are
09:47
dedicated to ensuring that we are
09:49
providing the best service to our
09:51
families and our continually obtaining
09:54
feedback from those we work with CES is
09:57
not actually out to work against us but
10:01
to help together as a partnership to
10:03
solve whatever issues there they want to
10:05
help keep the children in their their
10:09
biological homes and their family unit
10:11
there's so many things that they can
10:13
show you or teach you that would be
10:16
really helpful I probably say just hang
10:20
in there I guess I mean it all goes
10:21
uphill it's it's something that
10:25
I don't know what I would do without
10:27
them don't be afraid because they're not
10:29
out to hurt you they're up to help you
10:31
without the CAS I don't know that I
10:33
would be where I am today and as happy
10:35
and as I am and my kids wouldn't
10:37
probably be as low justed as they are
10:38
without the support of them cas what
10:41
they've done is they gave me hope they
10:43
gave me proof that there was a better
10:46
tomorrow and for that I'm forever
10:48
thankful we are here and we are here to
10:51
to help
11:00
you

Our primary focus

Our primary focus is the safety and well-being of children and youth. Our agency conducts assessments, offers support services such as counseling and teaching and, whenever possible, provides resources. The Children’s Aid Society of SDG also facilitates public adoptions for children and youth whose birth family is unable to care for.

Whether you’re a professional, a teacher, a family member or simply a concerned citizen, know that every call is evaluated individually before any action is taken.

We believe that children do best when they are at home with their families. In only a small number of cases are children removed from a family, since our priority is always to give parents the support and services they need to create a safe home.

To learn when to call us and what happens when you do, visit What happens when you call.

For more information about becoming a foster parent or about giving a child a new family, visit Could you be a caregiver? or Could you adopt?.